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Pick Up

Downsizing and Estate services

We’re here to help. Call your local ReStore directly at 778-755-4346

Please note that pick-up wait times can sometimes be up to 2-3 weeks due to truck availability.  Habitat for Humanity ReStores reserve the right to refuse products deemed unsellable, dangerous or hazardous at the driver’s discretion.

Why a truck usage fee?

Great question! Like everything these days, our costs, like yours, are going up. Due to these increasing maintenance and operational costs, we have implemented a nominal non-refundable usage fee for the use of our trucks. This fee will help us cover a portion of the expenses associated with keeping our vehicles in good condition, ensure that our charity’s resources are properly allocated and that we can continue to provide essential services to our community. Your support is very much appreciated, and we are steadfastly committed to using your donations to impact our community!

Due to high demand, our truck will focus mainly on the following items:

Major Appliances

  • Must be 7 years old or newer
  • Must be clean and in working condition
  • Must be uninstalled and ready for pick-up

Kitchens and Cabinetry

  • Call direct for guidelines

Furniture

  • Must be from non-smoking home
  • Must be from home without pets
  • Must have no visible signs of wear or stains
  • Antique

Commercial Donation

  • Call direct for guidelines and priority
  • Must be new with original packaging
  • Must be complete and sellable
  • MSDS sheets required for controlled products

General Notes

  • Pick up area must be easily accessible by a large truck
  • Items must be easily accessible and ready to go
  • Please note: Our drivers will only lift up or down a maximum of 4 steps